Data protection

myls AG

Privacy policy

Last updated on August 30, 2024

What do we do?
myls AG (Widenrain 1 , 6363 Obbürgen) operates the website myls.ch (hereinafter referred to as “we”). On this website you can find out about our organization, use our online services and contact us.
The protection of your personal data is very important to us. In this privacy policy, we inform you transparently and comprehensibly about what data we collect via our website and how we handle it. For this reason, we use the icons of the PRIVACY ICONS association. They are intended to help you quickly gain an overview of how we process your data.

What information do we provide?
What data is collected on myls.ch;
Under what conditions we process your data and for what purpose;
How long we store your data;
When disclosure to third parties is permitted;
How we process your data (“individual data processing operations”);
When and how you can object to data processing;
What rights you have and how you can assert them.

Definitions of terms

3.1 What is personal data?
Personal data is any information relating to an identified or identifiable natural person. This includes, for example, name, address, date of birth, e-mail address or telephone number. Personal data also includes data about personal preferences such as leisure activities or memberships.

3.2 What is particularly sensitive personal data?
Data on religious, ideological, political or trade union views or activities; data on health and, where applicable, information on administrative or criminal prosecutions and sanctions as well as data on social assistance measures are considered particularly sensitive personal data. Where necessary and appropriate, we may request and process particularly sensitive personal data. In this case, their processing is subject to stricter confidentiality.

3.3 What is the processing of personal data?
Processing is any handling of personal data, regardless of the means and procedures used, in particular the procurement, storage, retention, use, modification, disclosure, archiving, deletion or destruction of data.

3.4 What is the disclosure of personal data?
This is the transmission or disclosure of personal data, e.g. publication or disclosure to a third party.

How can you get in touch with us?
If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at [email protected]. The controller responsible for data processing carried out via this website is:
myls AG
Eichenberger Stefan
Widenrain 1
6363 Obbürgen

Will our privacy policy always remain the same?
We may change this privacy policy at any time. The changes will be published on myls.ch, you will not be informed separately.

General principles

6.1 What data do we collect from you and from whom do we receive this data
We primarily process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:
Personal master data (name, address, date of birth, etc.);
Contact data (cell phone number, email address, etc.);
Financial data (e.g. account details);
Online identifiers (e.g. cookie identifiers, IP addresses);

6.2 Under what conditions do we process your data?
We process your data in good faith and in accordance with the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.
If, in exceptional cases, we are unable to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:
your consent;
the performance of a contract or pre-contractual measures;
our legitimate interests, provided your interests do not override these.

6.3 How can you withdraw your consent?
If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.
You can withdraw your consent at any time by sending an email to the address given in the legal notice. Data processing that has already taken place is not affected by this.
If you have registered for our newsletter, you can click on the link provided in the newsletter to unsubscribe.

6.4 In which cases can we pass on your data to third parties?
a. Principle
We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients are in particular:
Accounting, fiduciary and auditing companies;
Consulting companies (legal advice, taxes, etc.);
IT service providers (web hosting, support, cloud services, website design, etc.);
Payment service providers;
Providers of tracking, conversion and advertising services.
We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.
We may also be obliged to disclose your personal data to authorities.
b. Disclosure to partners and cooperation companies
We sometimes work with different companies and partners who place your offers on our website. You will be able to recognize that this is a third-party offer (marked as “advertising”).
If you make use of such an offer, we will transfer your personal data to the relevant partner or cooperation company (e.g. name, function, communication, etc.) whose offer you wish to take advantage of. These partners and cooperation companies are independently responsible for the personal data they receive. Once the data has been transmitted, the data protection provisions of the respective partner apply.
c. Visiting our social media channels
We have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.
In this case, the social media providers will be informed that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.
d. Transfer abroad
Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.
If the level of data protection does not correspond to that in Switzerland, we will carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission’s standard contractual clauses at the following link.

6.5 How long do we store your data?
We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected.
Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.
We store contract data for longer, as we are required to do so by law. In particular, we must retain business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

6.6 How do we protect your data?
We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration.
Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your inquiries to companies affiliated with us. Your data will also be treated confidentially in these cases.
We use the SSL (Secure Socket Layer) method on our website in conjunction with the highest level of encryption supported by your browser.

6.7 What rights do you have?
a. Right to information
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to [email protected].
You also have the right to receive your data in a commonly used file format if we process your data automatically and if
you have given your consent to the processing of this data; or
you have disclosed data in connection with the conclusion or performance of a contract.
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, the public interest or the interests of a third party.
The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons or because we require more detailed information from you. You will be informed of the extension in good time, at least in text form.
b. Deletion and rectification
You can request the deletion or rectification of your data at any time. We may reject the request if statutory provisions oblige us to retain the data for a longer period or to retain it unchanged, or if your request conflicts with a legal permission.
Please note that exercising your rights may conflict with contractual agreements and may have a corresponding impact on the performance of the contract (e.g. premature termination of the contract or cost consequences).
c. Legal recourse
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.

7. individual data processing operations

7.1 Provision of the website and creation of log files
What information do we receive and how do we use it?
When you visit myls.ch, certain data is automatically stored on our servers or on servers of services and products that we obtain and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:
the name of your internet service provider;
your IP address (under certain circumstances);
the version of your browser software;
the operating system of the computer used to access the URL;
the date and time of access;
the website from which you visit the URL;
the search terms you used to find the URL.
Why are we allowed to process this data?
This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
How can you prevent data collection?
The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.

7.2 Tracking pixels
How do tracking pixels work?
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels – including those from third parties whose services we use – are small, usually invisible images that are automatically retrieved when you visit our website. Tracking pixels can be used to collect the same information as server log files. We use them for the same purposes as log files – you cannot prevent data collection.

7.3 Evaluations
In some cases, your personal data is processed automatically in order to evaluate certain personal aspects.
We use such evaluations in particular to provide you with targeted information and advice about certain services or products from us. For this purpose, we use evaluation tools that enable us to communicate in line with your needs and take appropriate advertising measures, including market and opinion research.

7.4 Contact
Contact form
What information do we receive and how do we use it?
You can contact us via an electronic contact form on our website. The data you enter in the input screen, such as your name, email address, etc., will be transmitted to us and stored.
The data you provide will be used to process your request.
Why are we allowed to process this data?
The justification is the implementation of pre-contractual measures and our legitimate interests in processing the request.
Email
What information do we receive and how do we use it?
You have the option of contacting us by email. If you contact us by e-mail, the following data will be processed:
e-mail address;
content, subject and date of your e-mail;
contact details provided by you (e.g. name, telephone number if applicable, address).
Why may we process this data?
Your data will be stored by us for the purpose of processing your inquiry and in the event of follow-up questions. The justification for this is pre-contractual measures or our legitimate interests in dealing with the inquiry.
Security notice
We would like to point out that emails can be read or altered during transmission without authorization or detection. The spam filter can reject e-mails if they have been identified as spam by certain characteristics.

7.5 Success and reach measurement
How does success and reach measurement work?
Our notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personal basis.
Why are we allowed to process this data?
We need this statistical recording of use for success and reach measurement in order to be able to offer notifications and messages in an effective, user-friendly, permanent, secure and reliable manner based on the needs and reading habits of the recipients.

7.6 Blog
What information do we receive and how do we use it?
You have the opportunity to comment on our blog posts. To publish a comment, you must provide us with the following information:
Name
E-mail address (will not be published)
Why are we allowed to process this data?
If you publish the comment, you agree to your name being published. If you do not want this, we ask you to use an alias name.
You also agree that we may use your e-mail address to verify your identity or contact you if we respond to your comment.

7.7 Newsletter with performance and reach measurement
You have the option of subscribing to our newsletter via our website. The newsletter provides you with information about new articles, events and offers. We collect success and reach measurements via our newsletter.
What data do we process?
We collect the following data in particular in order to send the newsletter and measure success and reach:
IP address
Contact details
Date and time of registration
Technical information such as browser, operating system or screen resolution
Interactions with the newsletter
The IP address is generally anonymized so that it is no longer possible to link it to a specific person.
For what purpose do we use the data?
We use the data collected to send the newsletter, for verification and for the salutation. We store your data, in particular the IP address used at the time of registration and the date and time, to log the registration and to be able to detect misuse. This data is stored for as long as you are registered for the newsletter. We also use the IP address to determine your approximate location. We can use the information obtained from this to measure the relevance of our offers in different regions and segment advertising campaigns. The technical information is used to display the newsletter correctly on every device. The interactions, time and date are collected so that we can use this data to evaluate and optimize our marketing campaigns and offers. We can also use this data to determine how subscribers interact with our newsletter.
Who do we pass the data on to?
We pass your data on to contracted service providers for the purpose of technical processing and measuring the success and reach of the newsletter. Some of these service providers have servers all over the world. It is therefore possible that the data collected may be transferred by our service providers throughout the world. Furthermore, our statements on data transfer apply (section 6.4).
How can you prevent data processing?
You can unsubscribe from the newsletter at any time by confirming the unsubscribe link in an email you receive from us. Alternatively, you can unsubscribe by sending us an e-mail.

7.8 Cookies
How do cookies work?
Our website uses cookies. Cookies are data records that are stored on the operating system of your device with the help of the browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.
What information do we receive and how do we use it?
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. This allows us to save certain settings (such as language settings or location information) so that you do not have to re-enter them when you visit the website again.
Why may we use cookies?
We use cookies so that we can make our website more user-friendly, effective and secure. The use of cookies and the related processing of your data is based on our legitimate interests in the purposes mentioned
How can you prevent data collection via cookies?
The cookies are stored on your computer. You therefore have full control over the use of cookies. You can delete them completely or deactivate or restrict their transmission by changing the settings in your browser. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent.

7.9 Google Tag Manager
We use Google Tag Manager on our website, a service of the provider Google Ireland Ltd, Google Building Gordon House, Barrow St, Dublin 4, Ireland with headquarters at Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, both together “Google”. Google Tag Manager is a service to centrally manage various tracking tags (e.g. Facebook Pixel, Google Analytics, Hotjar, etc.). Google Tag Manager itself does not collect any data. The tags that collect the data that we manage using Google Tag Manager are listed in this privacy policy.

7.10 Google Web Fonts
How does Google Web Fonts work?
We use so-called web fonts provided by Google on our website for the uniform display of fonts. When you access one of our pages, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
What information do you share with us and how is it used?
The browser you use establishes a connection to Google’s servers. This informs Google that our website has been accessed via your IP address. If your browser does not support web fonts, a standard font will be used by your computer.
Why are we allowed to use Google Web Fonts?
The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. For more information about Google Web Fonts, see the Google Web Fonts FAQs: https://developers.google.com/fonts/faq.

7.11 Zoho PageSense
Zoho PageSense is a conversion optimization tool used on a web page to analyze user behavior and improve website performance. It offers features such as A/B testing, heatmaps, funnel analysis and user tracking to provide valuable insights into user behavior on the website. This allows website owners to optimize their content, layouts, CTAs and other elements to increase conversion rates and provide a better user experience. Zoho PageSense also helps to identify weaknesses or problem areas on a web page and fix them to achieve greater effectiveness and efficiency.

7.12 Zoho
Zoho is a comprehensive suite of online tools and applications that help companies manage their business processes efficiently. It is used on websites to provide features such as contact forms, customer and project management, email marketing, accounting, online chat, social media integration, analytics tools and more. By integrating Zoho, companies can use their websites more effectively while optimizing and improving their business operations.

7.13 PrivacyBee
We use PrivacyBee on our website, a service provided by PrivacyBee AG, Laupenstrasse 1, 3008 Bern, Switzerland. PrivacyBee is used to recognize all services relevant to data protection and to generate an individual privacy policy for the website.
What data do we process?