GTC

myls AG

General Terms and Conditions of mylokalesuche AG

between the customer (hereinafter “Customer”) and mylokalesuche AG (hereinafter “myls”)

1. Scope
1.1 These General Terms and Conditions govern the contractual relationship between
the Customer and mylokalesuche AG.

1.2 By signing or electronically accepting an offer and by using any services, the
Customer agrees to these GTC.

2.1 Conclusion of Contract
2.1 The contract is concluded when the Customer accepts an offer or contract proposal
from myls. Acceptance may be given in writing, electronically (e.g. by e‑mail or on a
website), by telephone, or implicitly (e.g. payment, use of services).

2.2 The contract is subject to approval by the management of myls. If the contract is
rejected, the Customer will be informed within seven working days. If no notification is
given, the contract shall be deemed approved.

3. Commencement and Term
3.1 The term begins upon conclusion of the contract.

3.4 The right to immediate termination for good cause remains unaffected.

3.2 Early termination does not release the Customer from paying the fees owed until the
end of the term, unless termination is due to proven cessation of business (e.g. deletion
from the commercial register).

3.3 If no written notice of termination is given two months before expiry, the contract is
automatically extended for a further twelve months. myls may, without obligation,
remind the Customer of the upcoming deadline.

4. Services
4.1 myls provides the contractually booked services in particular in the following areas:

● Creation and operation of websites
● Search‑engine optimisation (SEO)
● Placement and management of online advertising (e.g. Google Ads, Meta Ads)
● Management of business listings (listings)
● Hosting of websites and e‑mail accounts
● Domain registration and technical administration
● Social‑media support and publishing services

4.2 The exact scope of services and any service levels are defined in the individual offer.
myls cannot guarantee specific results (e.g. ranking positions, traffic figures).

11. 4.3 The Customer shall immediately inform myls of inactive websites or outdated
    information.

4.4 The Customer shall deliver all necessary content (texts, images, logos, videos, etc.) in
due time and is responsible for their accuracy and for third‑party rights. In the event of
delayed delivery, myls may, after setting a reasonable grace period, insert placeholders
or suspend work; the payment obligation remains unaffected.

5. Performance and Responsibility
5.1 Changes to content are possible at any time for a fee or in accordance with
contractual agreement.

5.5 Upon termination of the contract, the Customer’s access to systems and data expires.
An independent export is recommended; later release is excluded. Paid support can be
offered.

5.2 myls does not check content for legal or technical suitability; responsibility lies
solely with the Customer.

5.3 Breaches of cooperation obligations (e.g. approvals, access data) exclude myls from
liability for resulting direct damages, as far as legally permissible (Art. 100 CO).
Additional effort incurred may be invoiced.

5.4 Content that violates legal, ethical or business standards may be removed or rejected
after prior notice to the Customer.

6. Platforms, Publishers & Third‑Party Rights
6.1 To fullfill the contract, user accounts may be created on third‑party platforms. At the
end of the contract, accesses are transferred and links removed.

6.2 The Customer grants myls and partners all necessary usage, processing and
publication rights.

6.3 myls has no authority over platform publishers; publications may be refused or
delayed.

6.4 For online advertising, myls acts as a technical service provider in accordance with
the platform providers’ guidelines; myls does not guarantee availability or content.
Changes by third‑party providers may require adjustments.

6.5 The Customer alone is responsible for public content (e.g. customer reviews).

7. Domain Management
7.1 If myls registers a domain, the Customer remains the holder; myls can act as
technical contact.

7.2 The Customer shall provide instructions for transfer in good time before the end of
the contract; if this is omitted, myls may let the domain expire or manage it in trust.

7.3 A transfer during the term does not release the Customer from the payment
obligation.

7.4 After settlement of all claims, the domain will be transferred upon request.

8. Technical Services
8.1 myls grants high availability of hosting and e‑mail services but no uninterrupted use.

8.2 Without a contractual backup solution, data backup is the Customer’s responsibility.
If a backup solution is included, myls performs regular backups; restoration may be
subject to a charge.

8.3 Maintenance work may cause temporary restrictions; it will be announced in
advance where possible and scheduled for off‑peak times. There is no right to a
reduction in fees.

9. Data Protection
9.1 The processing of personal data is carried out in accordance with the Swiss Federal
Act on Data Protection (FADP) and, where applicable, the EU GDPR. Details are set out in
the separate privacy policy on the myls website.

9.2 myls acts as a data processor; the Customer is the controller within the meaning of
data‑protection law

10. Prices and Payment Terms
10.1 Invoices are payable within thirty days of receipt without deduction.

10.2 If the Customer does not meet his obligations on time, he is in default upon expiry
of the period stated on the invoice without further reminder. From the onset of default,
default interest of 5 % p.a. pursuant to Art. 104 CO is owed.

10.3 myls reserves the right, in the event of further non‑payment, to pursue collection.
All costs incurred shall be borne by the Customer; the assertion of further default
damages remains reserved.

10.4 myls may, in certain cases (e.g. new customers, high order values, doubts about
creditworthiness), require advance payment. Processing will begin only after receipt of
payment.

11. Liability
11.1 myls is liable only for intent or gross negligence for direct damages. Any further
liability (in particular for slight negligence, consequential damages, data loss, availability
of third‑party platforms) is excluded as far as legally permissible (Art. 100 CO).

11.2 Liability for auxiliary persons is excluded to the same extent (Art. 101 para. 2 CO).

11.3 The Customer is liable for damages resulting from the breach of his duties and shall
indemnify myls against all claims of third parties.

12. Warranty
12.1 Obvious defects must be notified in writing by the Customer within ten working
days of delivery.

12.2 myls shall remedy defects at its discretion by rectification or replacement.

12.3 Further claims, in particular compensation for damages, are excluded unless intent
or gross negligence is proven.

12.4 Liability is limited to the amount that myls invoiced for the disputed services in the
last contractual year.

13. Force Majeure
13.1 Force majeure includes events beyond control (e.g. natural disasters, war, strike,
official interventions, pandemics, network failures).

13.2 In such cases, both parties are released from their performance obligations;
deadlines are extended accordingly.

13.3 The affected party shall immediately inform the other of the beginning and end of
the event.

14. Amendments to the GTC
14.1 Amendments to these GTC will be communicated at least thirty days in advance in
an appropriate form (e.g. by e‑mail). Material changes will be highlighted.

14.2 If the Customer does not object in writing within the period, the new GTC are
deemed accepted.

14.3 The Customer may terminate the contract in writing on the date the amended GTC
take effect.

15. Written Form and Electronic Communication
15.1 Amendments and additions to this contract, including this written‑form clause,
require the written form.

15.2 Electronic form (e.g. e‑mail, PDF) is deemed written form unless a handwritten
signature is expressly required.

15.3 Notices are deemed received if sent to the postal address stated in the contract or
to the deposited e‑mail address.

16. Miscellaneous
16.1 Should individual provisions of this contract be invalid or unenforceable, the
validity of the remaining provisions shall remain unaffected.

16.2 In place of the invalid provision, a valid regulation shall apply that comes closest to
the economic purpose of the invalid provision.

17. Severability Clause
17.1 Should any provision of these GTC be invalid, the validity of the remaining provisions
shall not be affected. In place of the invalid provision, the valid regulation that comes
closest to its economic purpose shall apply.

18. Jurisdiction and Applicable Law
18.1 The exclusive place of jurisdiction for all disputes is the registered office of
mylokalesuche AG in Obbürgen.

18.2 Swiss law applies exclusively.